Privacy Policy

A legal disclaimer

At Total Balance K9’s, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://totalbalancek9s.com, use our dog training services, or interact with us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Name, email address, phone number, billing details, and any other information you provide when booking training sessions.
Pet Information: Your dog’s name, breed, age, training history, and behavior details to customize our training programs.
Usage Data: Information about how you use our website, such as IP address, browser type, device type, and pages visited.
Payment Information: If you purchase services, we collect payment details, which are securely processed through third-party providers.

2. How We Use Your Information

We use your information to:

Provide and manage dog training sessions
Schedule appointments and communicate with you
Process payments and invoices
Improve our website and services
Send promotional offers and updates (you may opt out at any time)
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:

Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, scheduling software).
Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to disable cookies, but doing so may affect website functionality.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of the data we hold about you
Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at totalbalancek9s@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review their terms before sharing personal information.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Total Balance K9’s
📧 Email: totalbalancek9s@gmail.com
📞 Phone: 760-953-5328
🌐 Website: https://totalbalancek9s.com

By using our website and services, you agree to the terms of this Privacy Policy.